At Mijaaj, we strive to provide our customers with a seamless and delightful shopping experience. Our shipping policy is designed to ensure that your purchases reach you safely, promptly, and without hassle. Here are the key details:
Shipping Destinations
We offer shipping across India and select international locations. Please check our website or contact our customer service team to confirm if we ship to your area.
Shipping Charges
Domestic Shipping (within India): Free shipping on all orders above ₹2,000. A nominal shipping fee will apply for orders below this amount.
International Shipping: Charges vary based on the destination and weight of the package. International customers are responsible for any customs duties and taxes that may apply.
Delivery Time
Domestic Orders: Typically delivered within 5-7 business days.
International Orders: Delivery times may vary based on the destination, generally taking 10-15 business days.
Order Processing
Orders are processed within 1-2 business days from the date of order confirmation. You will receive an email notification with tracking information once your order has been shipped.
Customs and Duties
For international orders, customs duties and taxes are not included in the purchase price. These charges are the customer’s responsibility and vary by country.
Order Tracking
Once your order is shipped, you will receive an email with the tracking number and a link to track your shipment. You can also track your order status on our website under the “Order Tracking” section.
Lost or Damaged Items
While we take utmost care in packaging and shipping your products, in the rare event that your order arrives damaged or goes missing, please contact our customer service team immediately. We will work with you to resolve the issue promptly.
Returns and Exchanges
Please refer to our Return and Exchange Policy for details on how to return or exchange an item.
For any further queries or assistance regarding shipping, please contact our customer support team at mijaajmensethnic@gmail.com.
